We'll keep your systems running. We support THE best businesses in the area. We hate computer downtime. We strive to build long term relationships with our clients so we can best understand how to give them the technology edge that will make them more successful. We SAVE people time and money.
Concierge IT support for people and companies without a local IT department.
- Reputation - Local Business Owner for over 15 years
- Accessable - We're available WHEN you need help
- Local IT Experts - NOT overseas support
- Our CEO is your CTO - CTO Annual Company Reviews Available
- We know what we are doing. Consultants have been consistantly employed in IT for over 20 years
- A+ Certified Technicians as well as Microsoft Professionals on staff.
- Computer and Laptop - Sales and Repair
- Network Engineering and Troubleshooting
- Small and Large Scale Wireless Networks
- Onsite and Offsite - Cloud Data Backup
- System and Hardware redundancy
- PBX and VOIP Communication Services
- Remote Management and Monitoring Services for full IT Support
- VidFeed network video surveillance systems
- Domain registration, email, web hosting, consulting
Services overviewIn-Shop Service and Diagnostics
Tech Amelia, LLC offers a flat bench rate of $120 for in-shop 3-5 business day service. If the repair cannot be done for the $120 bench fee and needs parts, the client is given a quote for repair. If the device is not repaired, there is no charge. A premium is charged for rush service or dropoff/pickup service.Onsite or Remote Services for the Business or Home
Onsite technical service is billed @ $120/hr minimal 1 hour billed. Remote services are billed by the 1/2 hour, at the rate of $120/hr. Non-scheduled, same business day or non business day emergency services are billed @$240/hr - minimal 2 hours.IT Management and Maintenance Contracts Available
Full IT Management and Contract Services are available. Remote Management, Remote Monitoring, Offsite Backup Services are available. Please contact us for a custom quote.
VOIP PBX - Business Telephone SolutionsProfessional Call Center Grade Systems @ small business prices.
Let's face it, phone systems and phone services can be confusing and expensive. Even a small basic office phone system of 8 phones can start off w/ a steep price of over $5000 (not to mention the long term hardware maintenance plan). Most times, this only contains the most basic of features w/ add-ons costing much more. In addition to expensive equipment, phone service from traditional Ma-Bell and cable providers can cost an arm and a leg. Just (1) main number w/ 3 or 4 rollover lines and fax service can cost hundreds of dollars a month and you haven't even made your first long distance phone call.
If you are tired of all of this ambiguity and would like to cut the wires that are constraining your business + save money. You should probably give us a call. Chances are you might be missing out on enterprise grade pbx features and services at a fraction of your current costs.
Get Remote Support
Remote support but from people you know and trust instead of an overseas call center. Do you need computer tech support but don't want to bring it to the shop? Do you need emergency help? Is it a minor problem that doesn't require a full hour of support? If your problem isn't related to internet connectivity, we can help you remotely.
Get instant remote help billed in 1/2 hr increments @ $120/hr. Call our technicians at (904) 430-0110 to get help today!
Web Development and Management ServicesExpert Web Site and Domain Experts
WWW - the world wide web. It can be a daunting scary place. Chances are, if you are an organziation of any size, you depend on it. It's your webpage that explains to people what you are about - it's the email you use to communicate with the world. It's your social media presence on sites like Facebook and Twitter. It's your SEO and page ranking in search engines like Google and Bing.
Whether you are a new business that is not quite sure where to start, or an existing business looking to improve and update your web experience, we have you covered. Tech Amelia is proud to offer Web Amelia - web management services. Web hosting, email hosting, page updates, search engine optimization, new site development and social media management. We have the expertise to get you up and running in no time. See webamelia.com for details or call (904) 430-0110.